Cablevision provided the following telecommunication services-
Optimum Online (Internet)Optimum TVOptimum Voice(VoIP)Optimum Lightpath (Business)News 12Newsdayam New York MSG Varsity
Cablevision gives out TV boxes, modems, routers, and remote controls on rent to the customers. One can easily rent these from the company and return them when no longer in need of the service. If one is unable to return the equipment within the time limit decided by the company, additional charges will be applied and one will have to pay for it.
A quick guide: How to return Cablevision equipment?
There are a few ways of returning equipment to Cablevision.
Return the equipment to the nearest Optimum store. Find the nearest location of the company store and return equipment like modems, cable receivers, and remote controls. Talk to the customer service centre and ask them to stop your service. After you pay rent for the equipment and the services, they will take their equipment back.
If you are unable to visit the Optimum store, mail your equipment to the store address- Cablevision Converter and Modem Return Centre, 80 Grumman Road, Bethpage, New York 11714.
Make sure you pack the equipment safely. No damage should be caused to the Cablevision equipment.
The most convenient option is to call the store and request a technician to come and retrieve the equipment. The company will give a specific date and time, and you are expected to be at home at that time. You will have to sign some papers declaring the return of equipment and end of service.
Cablevision rents out the following equipment:
Cables, wiresCable boxesAccess cardsRemote cable cardsModemsRouters applicable smart cardsUnitsBattery backupsSatellite antennaTV boxesController cable
It is necessary to return all the equipment in the same condition they were received. Any damage will not be accepted and the customer will have to pay for it.
For mailing the equipment to the Optimum store, certain things are to be followed.
Detach all the equipment and devices. Pack them safely in a box. Either stick a print of your Cablevision bill or write your address including your name, street name, city, state, zip code, and account number on the box.
On the official website of Cablevision, you will get a link, where you will have to enter the information regarding the return of equipment.
After filling out the form, print the prepaid return label and stick it on the box.
Every box that is to be mailed must have your address and the prepaid return label on it. Only then it will be accepted by the Optimum store.
In the end, mail the box through any authorized shipping agency and make sure to take a receipt as shipping proof.
FedEx has been an authorised partner of the Cablevision company for shipping their equipment safely.
What happens if the equipment is not returned?
Cablevision demands all equipment back in good and working condition within a time limit set by the company. If there is a delay in returning the equipment, the customer will have to pay additional charges. The customer is also made to pay for any damage caused to the rented equipment. If the customer fails to pay for the rented equipment or plan, the service will be discontinued. The company will remove the equipment and retrieve them. Therefore, it is suggested to return the equipment to Cablevision within a time limit and also pay for the services. Cablevision charges a box return fee for each box and a label fee for each prepaid return label.
Conclusion
Cablevision was founded back in the year 1973 by Charles F. Dolan. It is a mass media and telecommunication company. Cablevision rents out equipment like cable boxes, remote controls, access cards, modems, routers and many more. There are many ways to return the equipment to the Optimum store. If there is any problem in returning the equipment, contact the customer service department or store representative. Minimal charges are applied for the labels and the return boxes.
