What is the return policy for Brooklinen?
The quality of Brooklinen’s products will, in Brooklinen’s opinion, exceed customers’ expectations. Customers who are dissatisfied with their orders have a year to return the things, giving you 365 days to decide if your order is the perfect one for you. Customers can return items on the Brooklinen online or at physical stores, and the firm pays the shipping costs for domestic returns according to the return policy. If the customer’s original mode of payment is inactive for whatever reason, they will get store credit in the amount of the original purchase for all returns. You can start a return through the website’s Returns page to process a return for an item you bought online. Then, put the item you wish to return into the box it was shipped in. Use a suitable box or envelope if the original packing is missing or cannot be salvaged. Then, to finalize your return, you either ship it back or pick it up from the store. You can finish the return process by bringing your item back to the store if you made the purchase there.
How do you start the return process?
If you bought an item from a Brooklinen store: you can just return the used or unused item to the place where you originally purchased it.
If you bought something from Brooklinen online, you should go to the Returns page, enter your order number, zip code, and email, and start the return process there.
Never hesitate to contact the company if you run into any problems.
Are Brooklinen’s return shipping costs covered?
For domestic returns: Brooklinen will pay for all shipping costs. A pre-paid postage label will be provided to you when you have started a return on the website.
For international returns: Although Brooklinen still pays the full cost of the returned item for international returns, it does not pay the shipping costs. Customers outside of Canada are urged to email Brooklinen’s Customer Experience Team to begin a return so that you can jointly determine the best course of action.
Can you return something that you’ve used or washed?
Any state may return goods to Brooklinen. As was already mentioned, Brooklinen is confident in the caliber of its goods. Therefore, if a consumer is dissatisfied with their purchase, they accept any returns. You have the right to return your item if you make a purchase, wash it, try it on, and then decide it’s not the correct thing for you or if you are dissatisfied with the product’s quality. Contact the Customer Experience Team by email if you run into any difficulties during the return procedure, and Brooklinen will assist you with both your return and your whole shopping experience.
The old and cleaned items are donated to Brooklinen’s donation centers so that nothing goes to waste. Through a cooperation with Good360, Brooklinen is able to reach out to those in need of household necessities, such as the homeless, women in shelters, catastrophe survivors, and anybody else. More information about their partnership is available here.
Are you able to return anything you bought from Brooklinen?
The majority of Brooklinen purchases can be returned, but Final Sales goods cannot. Although returns are not permitted for Final Sales items, you can contact Brooklinen’s Customer Experience Team to determine the best fix if your item has a manufacturing flaw or breaks.
