INTRODUCTION
Tire manufacturing is one of the large scale operations of Bridgestone Company. It is aJapanese multinational corporation that is known worldwide for its manufacturing of top-class auto and truck parts. Founded in 1931, the company took over Firestone Tire andRubber cor. in 1988. The company provides a wide range of auto parts for the care makersand also for owners. For long-lasting service, it also has a vast warranty policy for its tires.
Bridgestone’s 90 Days Guarantee
The company provides an option of 90 days ‘Buy and Try’ guarantee to its customers. If acustomer is not satisfied with the Bridgestone tire, which he or she has purchased lately, thenhe or she can return it within 90 days of exchange. Their complete amount will be refunded.BRIDGESTONE’S LIMITED WARRANTYThe limited warranty applies only to the first buyer of the tire. It is valid for five years. Theother conditions for the limited warranty scheme are mentioned below.
According to the manual, the purchased tires must match the tire size and speedrating equivalent to that mentioned by the vehicle manufacturers. The purchasers need to use the tire only on that vehicle on which it was installed. Inthe case of installing it on another vehicle, the limited warranty scheme will not beapplicable. The tires must be used only for personal requirements. It is not allowed to use thesetires for commercial service. However, the condition is not applicable on BridgestoneDuravis and Firestone Transforce tires. WARRANTYNow that you are aware of the eligibility of purchasers under this scheme, it is time to discussthe things which are warranted. If a new tire becomes unusable during the warranty period,then the buyer can replace it. He or she will be provided with a new tire. There are alsocertain terms and conditions upon the tires of different brands. Users should be well aware ofthe terms and conditions of their tire brand. THINGS THAT DOESN’T COME UNDER THE WARRANTY SCHEME Some conditions are not covered by the company’s warranty policy. Those conditions arementioned below:If a tyre has been worn out due to some specific reasons, then the company is notliable for any return of its products. The first condition is road hazard which maycause puncture, impact break, bruise, cut, snag, etc on the tire. Another conditionincludes the improper usage of the tire. Improper inflation pressure, overloading, tirewheel spinning, etc, may cause wearing out of the tire before time. Hence, such kindof usage may exclude the purchasers from the Warranty scheme. After that,insufficient and improper Maintenance will also exclude the tire owners from theScheme’s benefit. Along with this, contamination or degradation of tires, improperrepair, and low tire pressure operation, are also not included under the scheme. The company also doesn’t cover rapid tread wear or wear out. Whether or ozone cracking after four years from manufacturing. Tires purchased outside the USA are also not included in the warranty. Ride disturbance after 0. 8 mm of tread wear use. Commercial usage of the tire. Inflation of tire with anything other than air or nitrogen. The inability of the purchasers to stick with the govt. ’s safety norms.
BRAND-SPECIFIC WARRANTY COVERAGE
The Bridgestone warranty scheme may vary from brand and category. Hence, customersshould enquire all the details about the warranty scheme of their Bridgestone tire’s brand. Togive you a basic idea, the Platinum Pact Limited Warranty includes all the brand passengertires of Bridgestone. It also includes light truck tires.However, the winter and temporary use tire purchasers can’t enjoy this coverage. Thiscoverage enables the exchange of tires with the same model for free. For the winter or‘temporary use’ spare tires, the tires will be replaced only after paying some charges. Thewarranty period may also vary from brand to brand. The warranty scheme of other brandslike Firestone, Fuzion, and Primewell will also have different terms and conditions.
CONCLUSION
The Bridgestone tires come with a well-planned warranty scheme. However, customers haveto look thoroughly into the scheme to understand the T&C. The company’s warranty schememay differ for different brands of tires. To know about the full details of the warrantyscheme, customers can visit the website or call on the company’s customer care service.
title: “Bridgestone Tire Warranty” ShowToc: true date: “2022-12-22” author: “Pamela Lombardi”
According to the Bridgestone tire warranty, the tire can be replaced if there has been a fault in the tire by the manufacturer. If there was a fault seen in the tire done by the customer, the company doesn’t account for the damage and the customer will have to pay to get the tire replaced. The warranty is applicable for five years from the date of manufacturing and three years from the date of purchasing.
More to Bridgestone tire warranty:-
The tire should be used on the vehicle it is indicated to. For example, the damage seen when the tire for a light vehicle is used on a heavy truck does not fall under the warranty. The customer has to purchase a membership to benefit from the warranty. Other times the customer has to avail the warranty from the same shop as they purchased the tire. The first tire replacement can be between three to four years for which the purchase bill will be required and not required respectively. Though a small fee will be charged. After the first replacement, there will be a charge for every replacement.
Things that are not covered under the warranty policy:-
The warranty does not apply to the damage done to the tire due to road hazards such as puncture, stone drill, bulge, impact break, etc. The warranty also does not cover the tire damage done due to improper use such as wheel spinning, for competition purposes, tire chain damage, improper inflation pressure, etc. You are in charge of the damaged tire if you do not maintain it in the very first place. Degradation of the tire due to any reason such as petrol, chemicals, fire, water, mounting, will not be entertained.
Different types of warranty provided by Bridgestone tires in India:-
The first is the Bridgestone Passenger tire Xpress Unconditional Warranty Policy- The policy does not cover OE tires. The warranty card should be claimed through online registration within 15 days of purchase. The warranty is for five years from the date of purchase. The second is Bridgestone Commercial Tyre Warranty Policy- this warrant policy is applied only on bus and truck tires. The warranty period for a tire is three years but for tube/ flap it is 12 months from the date of purchase. Firestone Passenger Tire Warranty Policy- this policy is also called Unconditional Warranty Policy. It is applicable to brand new passenger cars and SUV tires. The unconditional policy is only for two years whereas, under Firestone warranty, the warranty is covered for five years. Unconditional Warranty Policy with Dueler- this policy is applied to the tires that fall under the Dueler series. Again this policy needs to be redeemed within 15 days of purchase. Replacement for non-manufacturer defects can be covered for three years under this policy. PSR BS Warranty Policy- this policy covers tires for passenger new cars and light trucks tires and tubes. Again just like all other warranty policies, this too is applicable for five years from the date of purchase.
90 days buy and try guarantee:
Apart from the warranty, Bridgestone has a guarantee policy for 90 days for testing their tire. According to the policy, certain points should be kept in mind.
Tires from all the brands sold by an authorized dealer fall under 90 day buy and try guarantee. The tire should be bought in a pair of 4 tires or more to be applicable if this policy. Tires for commercial truck size do not follow this policy.
Conclusion:-
According to the company’s policy, the warranty for the tire lasts up to five years from the date of manufacture and up to three years from the date of purchase. The customer can go to any of Bridgestone’s shops and get your tire exchanged or repaired.
Q1. What does the Bridgestone tire warranty say?
A1. According to the warranty, the customer can replace its tire if the damage was done from the manufacturer’s end.
Q2. For how many years is the warranty applicable?
A2. Warranty is applicable for three to five years with slight changes in the policy after the first replacement.
Q3. What is the different type of warranty offered by Bridgestone?
A3. The two different types of warranty available at Bridgestone is original equipment tires warranty and replacement tire warranty.
Q4. Where can I claim my warranty?A4. You can claim your warranty only at the authorized retailer’s shop.
