Boscovs has a 90-day return policy on all items. Regardless of your mode of purchasing, you can initiate a return process within 90 days of your purchase. However, to make easy and quick returns you need to have a clear understanding of Boscov’s return policy and the terms and conditions associated with it. So, in this blog, we are going to discuss everything that you need to know about the Boscov return policy.
Boscovs Return Policy
The return policy Boscovs utilizes is not different for online and offline modes of purchase. It means that even when you have purchased anything from their website, you can return it in their walk-in store if you wish within 90 days of your date of purchase.
Apart from this, you can also opt for returns via mail or dial their customer helpline number at 1-800-284-8155 for more assistance.
While returning a product, it must be in the following condition:
All tags must be attached to the product. It should contain the original packaging in which you received it along with the packing slip. If you have already opened the box before returning and in case any accessories are missing from the package, then a 15% restocking fee is charged.
Moreover, you can opt for the following three options while returning any item bought from Boscovs:
Replacement Exchange Refund
Note that some exclusive items on the website are not eligible for exchanges. These items are marked with an ‘Online Only’ tag which you can find clearly stated in the description of the product while it purchasing online.
Returning An Item Directly To The Retailer
You can find the retailer’s address on the packing slip when you receive the product. You can directly ship the package to this address to return it. Three things that you must include with your return package are the packing slip, tags, and the receipt.
Returning An Item To A Boscov Store
You can bring the returnable product to a Boscov Store if it is located nearby. It does not matter whether you have brought the item from that particular store or not. You can do this even if you have purchased it online. The only condition is that the product should be unused and it should contain the original packing slip when you bring it to the store. Following this, they will either exchange your item or give you a refund.
Not to mention, both of the above returns will be applicable only if you initiate the return process within 90 days of your purchase.
List Of Items That You Cannot Return At Boscovs
Gift CardsBeddingBroken glass top tablesMonogrammed items
Among these, although you will not get a refund for monogrammed items, they will still replace your product if it comes defective or damaged. To get the replacement, call 1-800-284-8155. After you put in a return request, it will be processed in 10 days.
Products That Come With A Special Return Policy
Since Boscovs sells a wide variety of products meant for multiple uses, so they have different return policies for individual goods. Apart from this, they also offer a distinct manufacturer warranty for every other product that covers aspects like an exchange, return, and repair.
Items that have their special return policy include:
Furniture
You must return the furniture within 7 days of your purchase date. It means that after the furniture is delivered to you, you need to return it within 7 days to be eligible for a refund or exchange.
Air Conditioner
You can take only 14 days if you wish to return the air conditioner. After 14 days of your purchase, it will become non-returnable.
Swimming Pool
The return period for a swimming pool is 30 days after which you cannot return it.
Conclusion
All in all, you must return all products purchased from Boscovs within 90 days of the delivery date to be eligible for refund, replacement, exchange, and repair. You can also check out the different return policies for different products while initiating the return to know more about its manufacturer warranty and related terms and conditions. It will help you to avoid confusion during returns.
Can I initiate the return of a product through Boscov’s website?
No, there is no provision to return any items by online means. You can only contact customer service or directly go to the store to do this.
Within what duration can I return the jewelry bought from Boscovs?
You can return it within 30 days of your purchase.
How to get a refund from Boscovs?
You can get the refund directly from the store. The payment method will be the same as your original payment method.
Does Boscovs allow payments made via PayPal?
Yes, you can pay for items by using your PayPal account at Boscov’s.
